Refund Policy

At Chics Decor, we want you to love every piece of décor you bring into your home. If for any reason you are not fully satisfied with your purchase, we’re here to help.

✅ Returns

• You may request a return within 7 days of receiving your order.

• Items must be unused, in their original packaging, and in the same condition as received.

• Certain products, such as plants or custom-made items, are non-returnable unless they arrive damaged or defective.

💰 Refunds

• Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7 business days back to your original payment method.

• Shipping charges are non-refundable (unless the return is due to our error, e.g., wrong or damaged item).

🔄 Exchanges

• We only replace items if they are defective or damaged upon arrival.

• To request an exchange, please contact us with proof (photos/videos) within 48 hours of delivery.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product was incorrect or defective.

• We recommend using a trackable shipping service to ensure safe return.

📩 Contact Us

For returns, refunds, or exchanges, please reach out to us at:
📧 chicsdecorofficial@gmail.com
We’ll be happy to assist you!